Unable to connect to APC UPS SURTD5000XLT
Hello All,I have a old SURTD5000XLT APC UPS and I am trying to configure the AP9619 network management card but I can't seem to get a computer connected to it. I tried to plug in a standard APC serial...
View ArticleUnable to connect to APC UPS SURTD5000XLT
The AP9619 should have a regular RJ45 on it, ethernet. Plug it into your network and see if it gets a DHCP address, then throw that in a browser and see what happens?The UPS itself should have a serial...
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Hi Limey,I plugged the network card into the interface but it does not get a DHCP address from my server. I double checked and the only serial port is the RJ50 connector, which I think I have the...
View ArticleUnable to connect to APC UPS SURTD5000XLT
The 940-0127E cable is RJ50 to USB, right? I've always used the APC RJ50 to 9-pin serial 940-0625A cable. Connect to a laptop, then I use PuTTY to communicate with the UPS. Once connected, you can...
View ArticleUnable to connect to APC UPS SURTD5000XLT
Hi PCC Bob,Yes the 940-0127E is RJ50 to USB. I will purchase a 940-0625A cable as this seems to be the correct cable required. I will let you know how it goes once I have tested the cable.
View ArticleUnable to connect to APC UPS SURTD5000XLT
Stephane, you said "old" in your OP, I'm assuming that this has been there for a while, does the NMC have a static IP already?I know I bought some used ones and they were set with static IP's, I had to...
View ArticleUnable to connect to APC UPS SURTD5000XLT
Limey, you would be correct this is a old used UPS so it almost certainly does have a static IP set. I am still looking for a place to purchase a 940-0625A cable so I can connect to the device as my...
View ArticleUnable to connect to APC UPS SURTD5000XLT
This isn't gospel, just working from memory, but I think you may need the cable. I'm pretty sure I tried resetting the ones I got from eBay and had to do it through the serial port.
View ArticleUnable to connect to APC UPS SURTD5000XLT
I purchased a 940-0625A cable off ebay and everything is connecting fine now, thanks everyone for the help!
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